Telephone and online banking

If you make the most of these, they can really help you manage your money efficiently; you can check your balance and arrange one-off or regular payments from your phone or from any internet access at a time to suit you (practically every bank offers a 24-hour a day, 7-day a week service).

Your bank will explain how to set up telephone and online banking with them. They will also explain how they protect your online security; make sure you understand how this works, and what you need to do to protect yourself.

Many banks also offer mobile banking via an app (which works in a similar way to online banking) and can set up text alerts to let you know about particular situations (such as a large payment into or out of your account or if you are near your balance).

Check out our other money and banking pages:

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Bank and building society accounts – current accounts
Managing money
Manage your money